IT Web
More municipalities go digital to boost service delivery
The race to bring municipal services closer to the people is heating up, as more local government agencies are using digital channels to communicate with citizens about challenges related to service delivery in their communities.
View postPress Release
ComUnity, a leading provider of end-to-end low code rapid digitisation platforms for the private and public sector, announced today new free build and professional services products available in the Microsoft Azure Marketplace.
View postDispatch Live
By using ComUnity’s Citizen Engagement Platform, Buffalo City, Eastern Cape ratepayers can save time and energy avoiding queues at municipal offices by getting their statements, buying electricity and lodging complaints with the R3-million Buffalo City Metro application. READ MORE
View postRegister now for the Digital Economy Summit!
Watch our CEO David Prosser discuss the ITWeb Digital Economy Summit that he’s speaking at in November in Johannesburg.
View postWestern Cape Better Together Magazine
From the October edition of the Western Cape Better Together Magazine!
Many resources were uncovered and put to use to fight the Knysna Inferno. People came together and many ideas were explored. A municipal mobile application was put to the test during the disaster. Graeme gave the go-ahead to upgrade the application and once it was upgraded, it was used as a communication channel. At the time of going to print, the application had 3 100 registered users, 43 newsfeed articles, sent 76 push notifications, resolved 57 live chat support calls, and received 33 feedback items.
In addition to the Knysna Municipality mobile application, the Municipality sent 128 998 fire related SMSs during the disaster.
View postPutting the customer at the centre
David Prosser, CEO, ComUnity, will be presenting at the ITWeb Digital Economy Summit 2017, at the Focus Rooms, Sunninghill, on 7 and 8 November. Here is his interview with ITWeb.
View postTraveller.24
#KnysnaRises: Garden Route showcases the digital future of disaster response management
View postGroup Editors
The Western Cape department of local government together, with ten municipalities, are currently giving training in citizen engagement application to municipal citizens.
View postThe Afternoon Drive – Eden FM – 11 Sep 2017
Municipal Talk with Vicky Bridge, Manager – ICT, George Municipality – Tourism Month 2017
Communicate, engage, and service customers when, where, and how they want